Servicing

10/10 for customer care. Bought a 2018 golf R & Toby couldn't have been more helpful. I live in Scotland so everything was done via photos & videos. E... Read More

These guys are amazing! Friendly, knowledgeable and approachable. Cars are quality (I bought an Audi A5) very pleased indeed, Great buying experience... Read More

Posting this review after just over one months ownership of a VW Touareg purchased from this company to ensure I capture any issues I had with the pur... Read More

Excellent service given by all the staff at the German car group Bristol, this is our 3rd car from them now and would not think about buying from anyw... Read More

I have to say that GCG are the best car sales i have ever dealt with. There was zero pressure and i dealt with 3 different members of staff. All of th... Read More

This is the second car I have purchased from them and both time the service received from they has been brilliant, they are friendly and a pleasure to... Read More

Always helpful and responsive. Prompt sending over videos, and talking through the options.... Read More

I was considering changing my VW Golf GT for a slightly larger estate and found The German Car Group via Autotrader. From initial enquiry and througho... Read More

Excellent service from start to finish...Good communication, but best of all....Good quality product..5STAR.... Read More

We bought our car from here and are very happy with it. Fab service!

I was contacted very quickly after my initial enquiry and everything I asked about was explained clearly and professionally in a friendly no pressure... Read More

Fantastic experience with The German Car Group, I bought a Fiat 500 S and the service I received was brilliant. All questions answered and all issues... Read More

Professional from the start and great customer service. It was perfect, helpful, thoughtful. I would easily buy from them again. They went the park ex... Read More

1st class experience with these guys so far. Very knowledgeable. Quick at coming back to you and above all honest in their approach. Very impressed an... Read More

Service was very good ,salesman was very helpful in making my choice of car and all the extras that are available .... Read More

Tom and Toby at The German Car Group offer great quality service, communication was great and their cars are great! Well done, highly recommended!... Read More

Very impressed with this company, we bought a Q5 from them, love the car, excellent service, very helpful staff. The sales man Toby answered all our q... Read More

The German car group are absolutely brilliant I was apprehensive about buying a car online and so far away… but the German car group were fantastic... Read More

From start to finish these guys were spot on. Everyone I spoke to here and at Otto Motors was incredibly helpful, and I didn't feel at like I was bein... Read More

Really great service provided by Toby and Tom (and team). Very knowledgeable about the car, and really helpful from start to finish. I will definitely... Read More

I purchased the most beautiful Audi A5 convertible. Although a 2017 model the vehicle is immaculate, like new. I am over the moon with my purchase and... Read More

Purchased a BMW, really pleased with the service provided. Great company, will deal with again.... Read More

Excellent service, the team were great, thanks to Toby, Tom and not forgetting Wayne for the safe arrival of my beautiful perfect condition baby, my M... Read More

Perfect service nothing to much trouble . Would buy from this dealer again. Highly recommend. Nothing too much trouble from start to end of purchase.... Read More

Really friendly guys there and great service. They helped me to find a car that was perfect for me and had everything I was looking for would definite... Read More

Brilliant from start to finish ! Dealt with Toby, organised purchase of a Mini Cooper, car delivered to Durham by Wayne, smooth handover and vehicle a... Read More

Bought a superb Audi S4. The car was as described and presented exceptionally. Young Toby arrange my finance with out issues very quickly along with a... Read More

Thankyou Tom and Toby for your fantastic service so tailored made! Absolutely thrilled with my mini - Thank you sooo much - Helena... Read More

Outstanding service from Toby and the team, they really went out of their way to help me with a newer car purchase after having mine for 12years! Coul... Read More

Absolutely cannot recommend these guys enough! From the moment I turned up Toby was an absolute pleasure to deal with. Clearly very passionate and kno... Read More

Absolute fantastic service received from Tom & Toby. From our initial enquiry to receiving our car Tom and Toby totally went over and above to make me... Read More

Fantastic experience all round! Dealing with Toby and Tom was completely hassle free and they couldn’t do enough for us. We can’t recommend the Ge... Read More

Great car, value for money, very good friendly service.

An absolute masterclass in Customer Service and phenomenal attention to detail. I was updated at each step of the way and treated like a human being.... Read More

Got a car from these guys as the reviews were so good and now I know why. My Golf GTI came exactly as described and in immaculate condition. Clearly h... Read More

It's rare to come across a company that stands by its product, but The German Car Company does. Not a brand new car, but to me it was, so with excited... Read More

Absolutely first class service from start to finish. Totally transparent and honest service. Nothing is too much trouble. Never felt under any pressur... Read More

Toby and Harvey and the team could not have been more helpful. Great car, great aftercare and will certainly be buying my next car from here as well.... Read More

I was very sceptical about dealing with traders but Toby (who i dealt with mostly) and Tom gave me no justification to feel like this. Toby was really... Read More

I had a great experience with the company and the whole process was handled very professionally by Toby and the rest of the team. Everything I asked f... Read More

Fantastic service start to finish. Great job from The German Car Group and Toby in particular. First time buying a car long distance so had some worri... Read More

This is a thorough review of my experience with The German Car Group from the initial purchase through to a few months later. I purchased a car from T... Read More

Fantastic experience from Tom & Adam after purchasing my new golf GTE, very accommodating - would highly recommend! 🤩... Read More

Excellent service from Tom & Toby throughout, nothing was too much trouble, answered all my questions, sent personal video of the car. Available on ph... Read More

Fantastic service! Toby was excellent through the whole process, made it super easy to purchase the car and it was exactly how he described it. Great... Read More

Outstanding... bought the car unseen but the photos just stood out when looking for a car. Talked on the phone to Tom who answered all the questions a... Read More

A very slick operation. Great communication and handled the sale efficiently. The team are passionate about cars and that comes across throughout the... Read More

From the moment I made the first call they were very helpful. They sent me a video of the car pointing out any scratches that they would take care off... Read More

Fantastic service from being able to reserve the car online prior to viewing, to collection day. Fantastic communication throughout and absolutely thr... Read More

The German Car Group made buying a car an incredibly easy, fast, and straightforward experience! Toby reached out to me very quickly after I expressed... Read More

We know the famous saying if carlsberg did. Then this is the carlsberg of dealerships from the start toby was such a gentlemen so I knew this was goin... Read More

Top class service from Toby. Free delivery all the way from Bristol to Aberdeen. Great communication all the way through the process with personalized... Read More

Excellent to deal with, no hesitation to recommend. Sorted the process for collecting my car and getting my new one delivered.... Read More

German Car Group was friendly and professional at all times. The BMW X5 I bought (cost £25K) was near perfect.... Read More

From start to finish these guys were truly exceptional. There were over 80 pictures of the car on the website, Toby then sent us two videos of the car... Read More

Very pleased with the car and the transaction. The whole process was stress free and professional. The videos showed the good condition and importantl... Read More

Communication was excellent. Their car arrived in excellent condition. Had to use the warranty and there was no issue, the local garage I used for the... Read More

From start to finish the service and professionalism from Tom and The German Car Group was outstanding. Amazing to see a team that clearly takes great... Read More

Brilliant service from start to finish and ended up with an amazing car, would highly recommend.... Read More

Absolutely amazing experience from start to finish! From the first phone call, Toby was beyond helpful, sending numerous pictures and videos, as well... Read More

The sales team were very helpful and polite . They quickly answered all our questions and nothing seemed too much trouble. Toby was very good and effi... Read More

All the guys were very friendly, helpful and knowledgeable.

Very good experience purchasing a lovely car from them. Would use them again in the future and recommend them to friends and family.... Read More

A very professional and friendly company that guided me through the transaction from part exchange to home delivery. From my experience I would unrese... Read More

Helpful and flexible - it took longer than anticipated to get the money into my account but there was no pressure. Car well prepared.... Read More

As a retired Land Rover and Ford sales manager I was sceptical about online sales. How wrong I was, Toby looked after me from start to finish in a pro... Read More

Great company, fantastic help and communication from start to finish. Tom and Toby are true stars within a 5 star company. Highly recommended.... Read More

Well all I can say is I cannot thank the guys at The German Car Group enough, Tom and toby went the extra mile and I cannot thank them enough. I went... Read More

Great communication, fast delivery…really easy to deal with and they were so helpful. 10/10!... Read More

Unique example of honesty and excellent customers service. Really recommend . They follow me in everything. Included warranty is a real 6month one . T... Read More

Fantastic! I was hesitant on buying a car without viewing it properly, but i went ahead after looking for the make and model i wanted for a few weeks.... Read More

Very responsive to queries. Personalised video was a nice touch. Car was beautifully presented. Kept informed at every stage.... Read More

I said I would never buy a car on the internet. However, I now have and my view is completely changed because of the honest, quick and thorough servic... Read More

From the initial call to enquire about a car to delivery of it was a hassle free experience. Great detail on the videos sent to show in detail the car... Read More

Simply excellent! The best car buying experience I've ever had. Smooth and faultless and very professional. A very big thank you to Toby.... Read More

I was rather skeptical about purchasing a vehicle without seeing it first. But Tom at The German Car Group was fab. He was polite, friendly and reassu... Read More

Can't recommend enough!
Fantastic service.

Car. Was prepared to a very high standard. Full dealer history and an easy part exchange... Read More

Unreal service tge sales man helped me with absolutely everything videos questions taxed the car delivered it, honestly id give a 10 star rating to th... Read More

Had a very good experience buying from the german car group. Very professional. All of their cars are in great shape. Toby was very polite and answere... Read More

Great cars easy transaction highly recommended

I have been so impressed with the service from our first enquiry to delivery of the vehicle. Toby has delivered excellent customer service throughout... Read More

From start to finish it was flawless.. Special thanks to Toby from the appraisal on the car I bought to all the relevant documents.. And I may add the... Read More

This is an outstanding dealership, from first contact to having my car delivered the service is first class. I have bought cars from main dealerships... Read More

A polite and friendly team respectful with good quality high specification cars. Easy transaction from start to finish . Happy with the deal and the c... Read More

Recently purchased a car from the German Car Group and can state that all dealings with this company have been sincere, reliable and friendly. The car... Read More

Recently purchased a car from the German Car Group and can state that all dealings with this company have been sincere, reliable and friendly. The car... Read More

My wife and I were very happy with the service from The German Car Group. There were no issues whatsoever with purchasing and receiving our new Mini.... Read More

My wife and I were very happy with the service from The German Car Group. There were no issues whatsoever with purchasing and receiving our new Mini.... Read More

We were very impressed with The German Care Group, from the initial enquiry to the purchase. Toby was extremely knowledgeable, professional and though... Read More

We were very impressed with The German Care Group, from the initial enquiry to the purchase. Toby was extremely knowledgeable, professional and though... Read More

Very pleasant experience all round, very happy to recommend.

I’m absolutely pleased with the service von Auto Trader, that’s a perfect way to find a new car.... Read More

It was perfect, helpful, thoughtful. I would easily buy from them again. They went the park extra mile to help me... Read More

It was perfect, helpful, thoughtful. I would easily buy from them again. They went the park extra mile to help me... Read More

Been looking for a 5 series touring for about 6 months when one popped up with TGC, quickly left £100 deposit easily through the website late on a Fr... Read More

Been looking for a 5 series touring for about 6 months when one popped up with TGC, quickly left £100 deposit easily through the website late on a Fr... Read More

Big thanks to all at the German Car Group top quality service from top quality people.... Read More

The German Car Group were very professional in everything they did. My first communication through to picking my car up was very easy and without any... Read More

From the 1st time I viewed there website to seeing a car I liked and eventually purchased everything was in my opinion excellent,Unpressured viewing,c... Read More

Big thanks to all at the German Car Group top quality service from top quality people.... Read More

The German Car Group were very professional in everything they did. My first communication through to picking my car up was very easy and without any... Read More

Great service from start to finish. Love my Audi Q3. Excellent service. Thank you Kristian.... Read More

Very friendly and helpful staff , great service , beautiful car

Really good professional & friendly outfit I for one would recommend them, it’s nice not to have people swarming you when you view a vehicle Well do... Read More

The German Group provided an enthusiastic, helpful and comprehensive service during the purchase of my Mercedes. All my requests were dealt with to co... Read More

Hundreds of miles separated me from the seller, but I was given outstanding service, comprehensive details, videos and updates and every query was ans... Read More

Absolutely brilliant to deal with from start to finish. Really friendly service with regular updates as the car was being prepared for sale, to a very... Read More

Very well looked after. No pressure in sale process at all and car presented very well.... Read More

I cant describe properly how good the team are and have been at helping me into this car, I saw the car 2 weeks ago on a Saturday evening, sent over a... Read More

The German car group were a pleasure to deal with. Their sales people couldn’t have been more helpful, regularly checking in, sending me videos of t... Read More

Our experience was 1st class would definitely recommend and would go back in the future. Very helpful.... Read More

The German car group were very helpful, polite an efficient. Could not fault in anyway... Read More

I read the reviews of German Car Group, and based on this I spoke to them (A&C) , they were extremely professional and provided me with a detailed vid... Read More

Great dealing with the team at GCC. Their customer service is second to none and all cars are meticulously prepared. We part-exchanged 2 cars for one... Read More

Me and my wife came down from Bristol and test drove/placed a deposit on a VW family car. I was drawn to the car initially by the quality and quantity... Read More

Excellent service received, this is the second vehicle we have bought from the German Car Group, very helpful and kept updated all the time... Read More

⭐⭐⭐They deserve this!⭐⭐⭐ Arrived today and I can't thank them enough. Within a hour of enquiry I had a video of the car and his complete h... Read More

Friendly, professional service from the salesman who I am not allowed to name in this review. Mr C you know who you are. If you are looking for a low... Read More

Great communication. Particular thanks to Calum who was professional, courteous and helpful.... Read More

I bought a car from these guys in Sept 2020 and I cannot say enough good things about my experience. I'm in Ireland so I was naturally nervous about b... Read More

From beginning to end Callum was amazing and honest throughout. I cannot recommend them highly enough... Read More

I spotted an Audi TT on the Group's website and was happy to reserve it before seeing it knowing how popular the TT is. I wasn't disappointed when I s... Read More

Hassle free from the beginning. These guys always have immaculately presented cars and give a top notch buying experience. I have dealt with them twic... Read More

Excellent service,very friendly good knowledge all round package,extremely well presented car.would highly recommend this company.... Read More

As a returning customer, once again the service was absolutely phenomenal. The sales team could not do enough to make the sale/ admin/ and collection... Read More

Really helpful staff and service. Went out of their way to ensure I could access the car I had chosen, even after I had broken my foot! Faultless and... Read More

Start to finish Adam was great ,no pressure no hassle ,...loved the car few bits needed a touch to my taste , he was straight on it ,what he said woul... Read More

We bought a Polo for my partner and could not fault the guys at the German Car Group. After having a horrendous experience at a VW main dealer it was... Read More

Fantastic company to deal with nothing is to much. They take the upmost pride in their work. We ended up purchasing a car from here and will definitel... Read More

Excellent service from first viewing to vehicle collection. Would highly recommend!... Read More

Excellent service throughout - from first arriving to view the car, through a second viewing and on collection. This is a superb garage, with high qua... Read More

You can not fault this garage, everything went perfect, no pressure when buying, car is 10/10 quality, I have been well looked after and even the deli... Read More

Recently purchased a TSi Polo from TGG - lovely car, beautifully presented and the sales process, despite the Covid situation was very easy, and the c... Read More

Great cars,great service, genuine staff. Had a problem with the car, which was sorted promptly by adam. If you want a car this place is highly recomme... Read More

Very good service, knowledgeable, helpful, nothing was too much trouble.

Very professional from the outset. Was not pushy when we said we had another vehicle to look at. Car was very well presented and was ready to drive aw... Read More

I bought my car from here and it was presented beautifully for me when I picked it up and the whole process with the staff there was hassle free and v... Read More

Superb selection of cars with friendly, knowledgeable, and professional staff! Their showroom is immaculate and their care and attention to detail rea... Read More

Excellent customer service from the first visit to test drive the car to the day of collection. Would highly recommend visiting this garage if you’r... Read More

Absolutely first class customer service and a brilliant selection of cars. Great having them so local. I now have the car of my dreams.... Read More

The salesman was excellent he was friendly and approachable and his knowledge of all the cars was amazing he clearly loves his job we met the owner wh... Read More

Brilliant service! Easy process. No hard selling tactics. Pleasure to deal with

brought the car without seeing it as i knew of the guys, i was not disappointed and no buyers remorse. why buy any where else?... Read More

Excellent professionalism from start to finish, car was very clean and tidy and the showroom was very nice. No pressure from the guys there and couldn... Read More

They don't come better than this! Excellent ... first class ......friendly efficient service.. Would not hesitate to recommend to others.... Read More

The team was found to be very reliable and fair with our car purchase. I have left with a very positive experience and so far excellent car. thanks... Read More

A brilliant dealership in every respect. I reserved an Audi without seeing it, all I saw was picture on the website. The standard of their stock is no... Read More

10/10 would recommend to a friend. Very happy with my new car from The German Car Group... Read More

Great experience at Southwest Hatchbacks. Excellent service from the salesman, he went through all of the purchase steps very carefully. He is even de... Read More

Trouble free. Our new Mercedes was advertised with information that was spot on. Southwest Hatchbacks were very helpful and nothing was to much troubl... Read More

Great friendly service. Great, friendly service and a really easy no nonsense part exchange transaction.... Read More

Excellent Throughout.From the off, nothing but informative. Made the process smooth and put me at ease with the decisions. Always very honest with tim... Read More

Excellent customer service. We are delighted with the service we received from SWH. The whole purchase process was hassle free, and we are very happy... Read More

Excellent service from this dealership. I had viewed pre-owned vehicles at many dealers in Devon before i visited southwest hatchbacks. I was surprise... Read More

Happy Sunday shopper!!! Very professional and friendly service, i would highly recommend this garage/showroom.... Read More

Professional and Knowledgeable. Southwest Hatchbacks provided us with very professional customer service. Their wealth of knowledge and experience led... Read More

Bought a Peugeot 2006 207 from Adam about 2 months ago - he was very helpful with no pressure. Had a minor problem recently which we had fixed up in S... Read More

Quick, easy friendly service. All cars in amazing condition, would highly recommend!... Read More

Very helpful. They took excellent care of us and gave us a better quality of service than we have ever received from a main dealership when buying a c... Read More

Went with my son to buy a car. Really helpful people, very nice car, easy to reach agreement over price and with full year’s MOT, and RAC cover, it�... Read More

Service was perfect. The vehicle was listed accurately, and the vehicle had been well prepared. Friendly staff, and would certainly recommend. I will... Read More

A great garage to do business with: professional and honest without that awful car salesman spiel that you so often have to deal with and listen to.... Read More

From the first contact, the salesman was very accomodating and professional with the sale of the car. It was an enjoyable experience and i have had th... Read More

Everything that it says on the tin" and more...We cannot emphasise enough how great our experience of buying a car through the German car group has be... Read More

I bought my new car from The German Car Group in early August 2018. The salesmen was really helpful & easy to deal with. I like that he never tried to... Read More

Absolutely brilliant customer service from the very first email. You couldn't ask for more from the buyer's point of view. Very happy with the car I b... Read More

Very satisfied with the service I received and very happy with the car I purchased. The dealer was very thorough, informative and professional.... Read More

Excellent customer service, friendly and professional company, went above and beyond to accommodate my needs. Would not hesitate to recommend... Read More

Very friendly service, knew what they were talking about.

Very professional from start to finish. A pleasant hassle free experience.

Superb company to deal with, purchased a really lovely car for our daughter. Totally professional company to deal with you. Thank you... Read More

Brilliant, good service, great car, good attention to detail, very helpfull

Really great place. The guys there very helpful and went out there way for me. Couldn't ask for better experience... Read More

Brilliant- highly recommend. The whole team were super helpful and on hand for any questions we had.... Read More

From the moment we walked into the showroom until we bought our car we were treated with the utmost respect . For a young man the salesman was respect... Read More

Very friendly and helpful the best dealership I have dealt with no pressure selling and the cars are well presented... Read More

Congratulations to The German Car Group , they were very knowledgable, professional and the car stock quality is superb.. Also the RAC warranty and me... Read More

Great experience. Welcoming, knowledgable the whole experience was slick and easy and the car is amazing!!. Brilliant aftercare too with 12 months fre... Read More

Very happy. Salesman was easy to talk to and explained everything well. Had car for two weeks and all seems fine.... Read More

Excellent service, couldn't do enough for you

I wanted to write to you to say a HUGE THANK YOU to The German Car Group for the way they handled our purchase of an Audi A3. We live a 5 hours drive... Read More

Fantastic customer service received by the sales executive would highly recommend this garage. The whole process of buying a new car was very smooth a... Read More

Great service, very friendly and honest gave a good price for part ex and prepared new car well. Very pleased and great to deal with.... Read More

I made a telephone enquiry regarding a car which I had seen on their website, was told that someone was due to view the car that day, they rang me lat... Read More

The Golf had a slight mechanical problem which was known about and explained to me then put right before the sale. Adam ensured that the Golf was in A... Read More

Great service and so knowledgeable. Spent time going through the paperwork with me and making sure I was aware of all the features of the car before I... Read More

Very helpful and knowledgeable on the car we purchased.Excellent assistance given on all aspects.... Read More

Brought a car from the German Car Group, what more can I say other than honest genuine guy, sold me a great car. Would deffo buy from again if he had... Read More

Professional, punctual and personable. I found my experience with The German Car Group easy and clear from start to finish. I find buying a new car st... Read More

Great Team of Honest Hardworking Guys. No high pressure sales, they are extremely helpful. Quality, clean top of the line vehicles. I would recommend... Read More

The salesman was excellent he was friendly and approachable and his knowledge of all the cars was amazing he clearly loves his job we met the owner wh... Read More

Brilliant service! Easy process. No hard selling tactics. Pleasure to deal with

Very helpful when I bought my car. Everything was explained in a very professional manner and with ease. The transition was first class and all made v... Read More

A great pleasure to inspect, test drive and buy my Audi from this dealer. Excellent service from start to finish. Would absolutely buy from here again... Read More

.very happy with the service this company gives when buying a car . the lads are very friendly and very professional and make you feel relaxed and the... Read More