We offer a choice of extended warranty products offering various levels of mechanical and electrical component coverage with flexible claims limits which allow us to tailor RAC Warranty to your personal needs.
As an RAC Approved Dealer we are proud to offer 12 Months Complimentary RAC Membership with every warranty. This membership covers the vehicle for Roadside Assistance & Vehicle Recovery 24 hours a day 365 days a year. The RAC are the worlds' oldest motoring organisation and have more patrols per member than any other motoring organisation.

- All mechanical and electrical parts
- Turbo (Factory Fitted)
- Diagnostics
- Infotainment/ Multimedia Unit (Factory Fitted)
- Key Remote Fobs and Key Cards
- Timing belts
- Casings
RAC Platinum Plus Warranty is our top-of-the-range warranty. It offers true peace of mind as it covers all mechanical and electronic components except for the below parts
- Clutch: Where the failure is due to the clutch having reached the end of its normal working life due to the age and mileage or the clutch is burnt out.
- General: (i) All bodywork, handles and hinges, interior/exterior trim, brightwork, paint, glass (including front & rear heated screens & elements), weatherstrips, rubber seals, sheet metal, sun roof guides, seats (including all internal electrical/mechanical components), carpets, seat belts and pre-tensioners, wiper arms/blades /washer jets, wheels and tyres, wheel alignment/tracking/balancing adjustments. (ii) Parts subject to manufacturer’s servicing requirements or periodic repair including but not limited to spark plugs/glow plugs, Electrical leads and all filters. (iii) Any item or accessory not in the manufacturer’s original specifications.
- Working materials: Unless working materials and supplies required as a direct result of the failure of an included part.
- Brakes: Brake discs, brake pads, brake linings/shoes.
- Contaminated fuel: The clearing of fuel lines, filters and pumps/ injectors.
- Electrics: Bulbs, LED, High Intensity Discharge (HID), lamps/lenses, batteries, fuses, wiring harness, wiring terminals and remaking of disturbed electrical connections
- Miscellaneous items: Air conditioning recharging, ECU reflashes/upgrades, , exhaust system, auxiliary drive belts, brackets, mountings, tappings, supports, fixings and fastening devices, fuel tank and fuel lines, rubber hoses, metal pipes or plastic pipes and unions, core plugs and air bags.

There are no mileage restrictions after inception and obviously there are a few exceptions such as service items, wear and tear items such as brake pads plus of course components that are not mechanical or electrical such as glass or bodywork. Please ask our Sales Consultant for the full component coverage and terms and conditions.
- All mechanical and electrical components covered
- £1,000 individual claim limit with unlimited claims
- Full UK and European Coverage (Warranty only)
- 90 days complimentary RAC Assistance included
- Vehicle Hire
- Overnight Accommodation
- Available for 1, 2 or 3 years

This product covers the majority of the vehicles components including many high technology parts. However, it is listed parts only and as with Platinum does not cover service items, wear & tear items and non-mechanical components. There are no mileage restrictions after inception. Please ask our Sales Consultant for the full component coverage and terms and conditions.
- Engine
- Timing Belts
- Turbo
- Gearbox: Manual, Auto & CVT
- Drive System
- Brakes
- Steering
- Cooling System
- Prop Shaft
- Fuel System
- Front/Rear Suspension
- Wheel Bearings
- Clutch
- Electrics
- Electronic Control Units
- Casings

This product is specifically designed for older vehicles or high mileage vehicles and covers the essentials such as Engine, Turbo, Gearbox, Final Drive, Starter Motor & Alternator. Only those parts specifically listed are covered and as with all other products service items, wear & tear items and non-mechanical components are not covered. There are no mileage restrictions once incepted. Please ask our Sales Consultant for the full component coverage and terms and conditions.
We offer 3 levels of cover dependent of varying factors and extended warranties for durations of 12, 24 & 36 months. RAC Assist is valid for 12 months irrespective of duration of warranty. Please ask our sales consultant for a full explanation of all the products we offer.

Customer Reviews
Very helpful. They took excellent care of us and gave us a better quality of service than we have ever received from a main dealership when buying a c... Read More
Mr Bradley-Carter
Went with my son to buy a car. Really helpful people, very nice car, easy to reach agreement over price and with full year’s MOT, and RAC cover, itâ... Read More
Mrs Bendle
Service was perfect. The vehicle was listed accurately, and the vehicle had been well prepared. Friendly staff, and would certainly recommend. I will... Read More
Mr Harrison
A great garage to do business with: professional and honest without that awful car salesman spiel that you so often have to deal with and listen to.... Read More
Ms Clarke
From the first contact, the salesman was very accomodating and professional with the sale of the car. It was an enjoyable experience and i have had th... Read More
Mr Owen
Everything that it says on the tin" and more...We cannot emphasise enough how great our experience of buying a car through the German car group has be... Read More
Mr Goodsir
I bought a 2010 Ford Focus ST-2 from Southwest Hatchbacks in early August 2018. The salesmen was really helpful & easy to deal with. I like that he ne... Read More
Mr Collins
Absolutely brilliant customer service from the very first email. You couldn't ask for more from the buyer's point of view. Very happy with the car I b... Read More
Mr Gorzelak
Very satisfied with the service I received and very happy with the car I purchased. The dealer was very thorough, informative and professional.... Read More
Mr McEwan
Excellent customer service, friendly and professional company, went above and beyond to accommodate my needs. Would not hesitate to recommend... Read More
Mrs Blackmon
Very friendly service, knew what they were talking about.
Mr Coley
Very professional from start to finish. A pleasant hassle free experience.
Mr Reid
Superb company to deal with, purchased a really lovely car for our daughter. Totally professional company to deal with you. Thank you... Read More
Mrs Cook
Brilliant, good service, great car, good attention to detail, very helpfull
Mr Furneaux
Really great place. The guys there very helpful and went out there way for me. Couldn't ask for better experience... Read More
Mr Cullip
Brilliant- highly recommend. The whole team were super helpful and on hand for any questions we had.... Read More
Miss Lane
From the moment we walked into the showroom until we bought our car we were treated with the utmost respect . For a young man the salesman was respect... Read More
Ms Letten
Very friendly and helpful the best dealership I have dealt with no pressure selling and the cars are well presented... Read More
Mr Sedgmen
Congratulations to The German Car Group , they were very knowledgable, professional and the car stock quality is superb.. Also the RAC warranty and me... Read More
Mr Martin
Great experience. Welcoming, knowledgable the whole experience was slick and easy and the car is amazing!!. Brilliant aftercare too with 12 months fre... Read More
Mr Keating
Very happy. Salesman was easy to talk to and explained everything well. Had car for two weeks and all seems fine.... Read More
Mr Pepe
Excellent service, couldn't do enough for you
Mr Haddon
I wanted to write to you to say a HUGE THANK YOU to The German Car Group for the way they handled our purchase of an Audi A3. We live a 5 hours drive... Read More
Mrs Makkan
Fantastic customer service received by the sales executive would highly recommend this garage. The whole process of buying a new car was very smooth a... Read More
Mrs Ansley
Great service, very friendly and honest gave a good price for part ex and prepared new car well. Very pleased and great to deal with.... Read More
Mr Galbraith
The Golf had a slight mechanical problem which was known about and explained to me then put right before the sale. Adam ensured that the Golf was in A... Read More
Mr Thomas
Great service and so knowledgeable. Spent time going through the paperwork with me and making sure I was aware of all the features of the car before I... Read More
Miss Cooper
Very helpful and knowledgeable on the car we purchased.Excellent assistance given on all aspects.... Read More
Mr Tutte
Brought a car from the German Car Group, what more can I say other than honest genuine guy, sold me a great car. Would deffo buy from again if he had... Read More
Mr Pike
Professional, punctual and personable. I found my experience with The German Car Group easy and clear from start to finish. I find buying a new car st... Read More
Miss Harris
Great Team of Honest Hardworking Guys. No high pressure sales, they are extremely helpful. Quality, clean top of the line vehicles. I would recommend... Read More
Mrs Docherty
The salesman was excellent he was friendly and approachable and his knowledge of all the cars was amazing he clearly loves his job we met the owner wh... Read More
Mrs Whitehead
Brilliant service! Easy process. No hard selling tactics. Pleasure to deal with
Mrs Tremeer
brought the car without seeing it as i knew of the guys, i was not disappointed and no buyers remorse. why buy any where else?... Read More
Mr Fry
They don't come better than this! Excellent ... first class ......friendly efficient service.. Would not hesitate to recommend to others.... Read More
Mr Austin
The team was found to be very reliable and fair with our car purchase. I have left with a very positive experience and so far excellent car. thanks... Read More
Mr Wilson
A brilliant dealership in every respect. I reserved an Audi without seeing it, all I saw was picture on the website. The standard of their stock is no... Read More
Mr Coram
10/10 would recommend to a friend. Very happy with my new car from The German Car Group... Read More
Miss Lorkin
Excellent professionalism from start to finish, car was very clean and tidy and the showroom was very nice. No pressure from the guys there and couldn... Read More
Mr Venton
Very professional from the outset. Was not pushy when we said we had another vehicle to look at. Car was very well presented and was ready to drive aw... Read More
Mr Riley
Very good service, knowledgeable, helpful, nothing was too much trouble.
Mrs Preston-Howes
Excellent customer service from the first visit to test drive the car to the day of collection. Would highly recommend visiting this garage if you’r... Read More
Mrs Seward
Absolutely first class customer service and a brilliant selection of cars. Great having them so local. I now have the car of my dreams.... Read More
Miss Form
The salesman was excellent he was friendly and approachable and his knowledge of all the cars was amazing he clearly loves his job we met the owner wh... Read More
Mrs Whitehead
Brilliant service! Easy process. No hard selling tactics. Pleasure to deal with
Mr Post
I bought my car from here and it was presented beautifully for me when I picked it up and the whole process with the staff there was hassle free and v... Read More
Mr Shaw
Superb selection of cars with friendly, knowledgeable, and professional staff! Their showroom is immaculate and their care and attention to detail rea... Read More
Mr Cook
Great cars,great service, genuine staff. Had a problem with the car, which was sorted promptly by adam. If you want a car this place is highly recomme... Read More
Mr Williams
Very helpful when I bought my car. Everything was explained in a very professional manner and with ease. The transition was first class and all made v... Read More
Frank Brayley
Great experience at Southwest Hatchbacks. Excellent service from the salesman, he went through all of the purchase steps very carefully. He is even de... Read More
Mr Cox
Bought a Peugeot 2006 207 from Adam about 2 months ago - he was very helpful with no pressure. Had a minor problem recently which we had fixed up in S... Read More
Mr Coles
Trouble free. Our new Mercedes was advertised with information that was spot on. Southwest Hatchbacks were very helpful and nothing was to much troubl... Read More
Mr Tibble
Great friendly service. Great, friendly service and a really easy no nonsense part exchange transaction.... Read More
Ms Cherry
Excellent Throughout.From the off, nothing but informative. Made the process smooth and put me at ease with the decisions. Always very honest with tim... Read More
Miss Madgwick
Excellent customer service. We are delighted with the service we received from SWH. The whole purchase process was hassle free, and we are very happy... Read More
Mr Lezemore
Excellent service from this dealership. I had viewed pre-owned vehicles at many dealers in Devon before i visited southwest hatchbacks. I was surprise... Read More
Mr Brown
Happy Sunday shopper!!! Very professional and friendly service, i would highly recommend this garage/showroom.... Read More
Mr Harris
Professional and Knowledgeable. Southwest Hatchbacks provided us with very professional customer service. Their wealth of knowledge and experience led... Read More
Mr James
Quick, easy friendly service. All cars in amazing condition, would highly recommend!... Read More
Mr Keefe
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Contact Details
Finnimore Ind EstateOttery St Mary
Devon EX11 1NR 01404 813663 07732 928745 sales@thegermancargroup.co.uk