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Testimonials

Excellent service

Very helpful. They took excellent care of us and gave us a better quality of service than we have ever received from a main dealership when buying a car. It was  a very efficient process and the car was beautifully presented when we picked it up.

Mr Bradley-Carter

Went with my son to buy a car. Really helpful people, very nice car, easy to reach agreement over price and with full year’s MOT, and RAC cover, it’s all  good. I really do feel if we have a problem, they will want to sort it. Fully recommended.

Mrs Bendle

Review of purchase experience

Service was perfect. The vehicle was listed accurately, and the vehicle had been well prepared. Friendly staff, and would certainly recommend. I will be happy t o describe more should I need to revert to them at all.

Mr Harrison

Sunday, 15th July 2018

A great garage to do business with: professional and honest without that awful car salesman spiel that you so often have to deal with and listen to. 

Ms Clarke

Audi Quattro A3 TDI

From the first contact, the salesman was very accomodating and professional with the sale of the car. It was an enjoyable experience and i have had the car for  about 6 weeks now and love it. I would highly recommend The German Car Group

Mr Owen

Friday, 05th October 2018

Everything that it says on the tin" and more...We cannot emphasise enough how great our experience of buying a car through the German car group has been. They a re extremely helpful and professional. In the past, we've always dreaded buying a car, but now that we've found these guys, we will definitely be returning to them. If anyone out there has any doubts, put them aside and know that you can completely trust these people. Many, many thanks.

Mr Goodsir

Professional, helpful, quality buying experience.

I bought a 2010 Ford Focus ST-2 from Southwest Hatchbacks in early August 2018. The salesmen was really helpful & easy to deal with. I like that he never tried  to hard sell the car, just gave me honest information and provided all the available purchasing options. The car was immaculately presented on test drive & pick up. I travelled from Cornwall so they were kind enough to provide the car with a full tank of fuel on pick up. They also extended the warranty to 1 year as I wanted to have some piece of mind about the longevity of the car. The battery (which was still the original) died a few weeks after purchase but they refunded 50% of the cost of the new battery without any quibble. Excellent experience & very professional - I would definitely recommend.

Mr Collins

Tuesday, 16th October 2018

10/10-excellent!!!!

Absolutely brilliant customer service from the very first email. You couldn't ask for more from the buyer's point of view. Very happy with the car I bought from  this garage - definitely recommend it to anybody who wants to buy a car.!!!!

Mr Gorzelak

Sunday, 14th October 2018

Could not have asked for more from this dealer

Very satisfied with the service I received and very happy with the car I purchased. The dealer was very thorough, informative and professional. 

Mr McEwan

Thursday, 17th October 2019

Excellent Business

Excellent customer service, friendly and professional company, went above and beyond to accommodate my needs. Would not hesitate to recommend 

Mrs Blackmon

Friday, 01st February 2019

worth dealing with

Very friendly service, knew what they were talking about. 

Mr Coley

Sunday, 03rd February 2019

Pleasant and hassle free

Very professional from start to finish. A pleasant hassle free experience. 

Mr Reid

Wednesday, 05th December 2018

Superb company to deal with, purchased a really lovely car for our daughter. Totally professional company to deal with you. Thank you 

Mrs Cook

great all round

Brilliant, good service, great car, good attention to detail, very helpfull 

Mr Furneaux

Monday, 17th December 2018

Excellent experience

Really great place. The guys there very helpful and went out there way for me. Couldn't ask for better experience 

Mr Cullip

Saturday, 26th January 2019

Brilliant - highly recommended

Brilliant- highly recommend. The whole team were super helpful and on hand for any questions we had. 

Miss Lane

Saturday, 26th January 2019

Buying a car

From the moment we walked into the showroom until we bought our car we were treated with the utmost respect . For a young man the salesman was respectful and po lite we would recommend them to anyone

Ms Letten

Saturday, 26th January 2019

Very happy with the service I received

Very friendly and helpful the best dealership I have dealt with no pressure selling and the cars are well presented 

Mr Sedgmen

Monday, 28th January 2019

Awesome Dealership

Congratulations to The German Car Group , they were very knowledgable, professional and the car stock quality is superb.. Also the RAC warranty and membership m eans I have no concerns for the next 6months. I cannot complain about anything, very friendly and I wouldn’t hesitate to use them again.

Mr Martin

Monday, 18th February 2019

Fantastic experience

Great experience. Welcoming, knowledgable the whole experience was slick and easy and the car is amazing!!. Brilliant aftercare too with 12 months free RAC and  6 months warranty. Thanks GCG for everything really happy customer

Mr Keating

Wednesday, 13th February 2019

Excellent, Great Service

Very happy. Salesman was easy to talk to and explained everything well. Had car for two weeks and all seems fine. 

Mr Pepe

Sunday, 10th March 2019

Excellent service, couldn't do enough for you 

Mr Haddon

Bought car unseen, car delivered - Pleased!

I wanted to write to you to say a HUGE THANK YOU to The German Car Group for the way they handled our purchase of an Audi A3. We live a 5 hours drive away from  this dealership and saw the car online. Having never bought a car before without having seen it in person we admit we were slightly nervous. The fact that the German Car Group is RAC approved and comes with RAC BuySure gave us some level of comfort in buying an unseen car from them. After speaking with them our concerns were further allayed and we are grateful. Now that I've had the car for a few weeks, I can say that I'm very pleased with it. The condition is exactly as described and we appreciate the two new tyres you put on. I've found The German Car Group helpful, trustworthy, non-pressurising and a pleasure to do business with. I would have no hesitation in recommending them to others. Thank you,

Mrs Makkan

Thursday, 14th March 2019

Excellent customer service

Fantastic customer service received by the sales executive would highly recommend this garage. The whole process of buying a new car was very smooth and they we re very quick to respond to emails with any questions we had.

Mrs Ansley

Sunday, 10th March 2019

Great Service

Great service, very friendly and honest gave a good price for part ex and prepared new car well. Very pleased and great to deal with. 

Mr Galbraith

Wednesday, 17th April 2019

The Golf had a slight mechanical problem which was known about and explained to me then put right before the sale. Adam ensured that the Golf was in A1 conditio n before hand over, thoroughly satisfied with the experience, only wish other dealers were like him.

Mr Thomas

Audi A3 Purchase

Great service and so knowledgeable. Spent time going through the paperwork with me and making sure I was aware of all the features of the car before I left to d rive home. I would definitely recommend South West Hatchbacks and will use them again when next upgrading. First class trader that goes the extra mile (pardon the pun)

Miss Cooper

Wednesday, 29th May 2019

Made the car purchase and sale easy.

Very helpful and knowledgeable on the car we purchased.Excellent assistance given on all aspects. 

Mr Tutte

Wednesday, 01st May 2019

10/10 Service

Brought a car from the German Car Group, what more can I say other than honest genuine guy, sold me a great car. Would deffo buy from again if he had the right  car when I was looking 10/10 Thanks again GCG

Mr Pike

Wednesday, 01st May 2019

Professional, punctual and personable. I found my experience with The German Car Group easy and clear from start to finish. I find buying a new car stressful an d am wary of pressures from salesman, but here the experience was stress-free, all finance and paperwork was very clearly explained, their patience and desire to find me the prefect car was most re-assuring; the absence of pressure made the whole experience very enjoyable! I was looking for a specific car (Audi A3 Automatic in Black/Grey) and was struggling. I live 2hrs away and with Adam's help within 2 weeks I was happily driving away in my gorgeous new car. When handed over, the presentation of the car was infallible, the exterior - beautiful and the interior just flawless. Very honest and professional in all areas, RAC Approved and a RAC Warranty is confirmation of the standards of this dealership. Would definitely recommend.

Miss Harris

Great Team of Honest Hardworking Guys. No high pressure sales, they are extremely helpful. Quality, clean top of the line vehicles. I would recommend them to an yone in the market for a reasonably priced, clean, low mileage car.

Mrs Docherty

The salesman was excellent he was friendly and approachable and his knowledge of all the cars was amazing he clearly loves his job we met the owner who obviousl y puts the customer first as they give a first class service nothing is left out , we will most definitely come back when we need another car and also travel here for our services etc as we feel that confident that they would do an exceptional job something that we value , finding a garage that wont rip you off is hard to find these days we will be happy to travel back up to them although it is a 20 mile trip .i would gladly recommend them to anyone as they give 100% service

Mrs Whitehead

Brilliant service! Easy process. No hard selling tactics. Pleasure to deal with 

Mrs Tremeer

A pleasant experience

brought the car without seeing it as i knew of the guys, i was not disappointed and no buyers remorse. why buy any where else? 

Mr Fry

Sunday, 11th August 2019

They don't come better than this

They don't come better than this! Excellent ... first class ......friendly efficient service.. Would not hesitate to recommend to others. 

Mr Austin

Thursday, 11th July 2019

Purchase And Viewings

The team was found to be very reliable and fair with our car purchase. I have left with a very positive experience and so far excellent car. thanks 

Mr Wilson

Monday, 08th July 2019

Quality At Its Best

A brilliant dealership in every respect. I reserved an Audi without seeing it, all I saw was picture on the website. The standard of their stock is nothing but  excellent. Knowledgeable and professional in every respect. A great warranty included for 6 months. This is how all used car purchases should be. Highly recommended.

Mr Coram

Saturday, 15th June 2019

Fabulous Service

10/10 would recommend to a friend. Very happy with my new car from The German Car Group 

Miss Lorkin

Saturday, 08th June 2019

Great experience buying my car

Excellent professionalism from start to finish, car was very clean and tidy and the showroom was very nice. No pressure from the guys there and couldn’t be mo re helpful.

Mr Venton

Friday, 02nd August 2019

Professional and pleasant people to deal with.

Very professional from the outset. Was not pushy when we said we had another vehicle to look at. Car was very well presented and was ready to drive away when we  went back to buy it. Young salesman went through all the functions of the car which took a good hour. Car came with 12 month MOT, 12 months warranty, RAC Rescue and half a tank of fuel. Would definitely consider buying another car from them.

Mr Riley

Sunday, 13th October 2019

Purchased Audi A3

Very good service, knowledgeable, helpful, nothing was too much trouble. 

Mrs Preston-Howes

Tuesday, 15th October 2019

Very impressed, excellent customer service.

Excellent customer service from the first visit to test drive the car to the day of collection. Would highly recommend visiting this garage if you’re looking  to buy a German car. Car came with a new MOT and had a full service. Very clean car.

Mrs Seward

Friday, 20th September 2019

Would Highly Recommend

Absolutely first class customer service and a brilliant selection of cars. Great having them so local. I now have the car of my dreams. 

Miss Form

Monday, 02nd September 2019

Superd service very professional and very approachable

The salesman was excellent he was friendly and approachable and his knowledge of all the cars was amazing he clearly loves his job we met the owner who obviousl ybputs the customer first as they give a first class service nothing is leftout , we will most definately come back when we need another car and also travel here for our services etc as we feel that confident that they would do an exceptional job something that we value , finding a garage that wont rip you off is hard to find these days we will be happy to travel back up to them although it is a 20 mile trip .i would gladly recommend them to anyone as they give 100% service

Mrs Whitehead

Saturday, 17th August 2019

Good experience all round

Brilliant service! Easy process. No hard selling tactics. Pleasure to deal with 

Mr Post

Friday, 16th August 2019

Great experience buying my car

I bought my car from here and it was presented beautifully for me when I picked it up and the whole process with the staff there was hassle free and very profes sional!

Mr Shaw

Wednesday, 09th October 2019

Above and beyond

Superb selection of cars with friendly, knowledgeable, and professional staff! Their showroom is immaculate and their care and attention to detail really shows. 

Mr Cook

Monday, 23rd September 2019

5 Stars

Great cars,great service, genuine staff. Had a problem with the car, which was sorted promptly by adam. If you want a car this place is highly recommended. 

Mr Williams

Wednesday, 30th October 2019

Very helpful when I bought my car. Everything was explained in a very professional manner and with ease. The transition was first class and all made very easy . A huge thankyou to the salesman who took care of everything from start to finish. I would recommend this garage to anybody. Many thanks

Frank Brayley

Great experience at Southwest Hatchbacks. Excellent service from the salesman, he went through all of the purchase steps very carefully. He is even delivering t he car to us once the service, the MOT and valeting is complete.

Mr Cox

Bought a Peugeot 2006 207 from Adam about 2 months ago - he was very helpful with no pressure. Had a minor problem recently which we had fixed up in Sheffield.  Adam refunded the cost with no quibble. Best car purchase experience I have had and I am in my sixties!

Mr Coles

Trouble free. Our new Mercedes was advertised with information that was spot on. Southwest Hatchbacks were very helpful and nothing was to much trouble. 

Mr Tibble

Great friendly service. Great, friendly service and a really easy no nonsense part exchange transaction. 

Ms Cherry

Excellent Throughout.From the off, nothing but informative. Made the process smooth and put me at ease with the decisions. Always very honest with time length t o get the car and once it was handed over everything was perfect down to the detail. Would absolutely recommend.

Miss Madgwick

Excellent customer service. We are delighted with the service we received from SWH. The whole purchase process was hassle free, and we are very happy with our n ew car. Highly recommend!

Mr Lezemore

Excellent service from this dealership. I had viewed pre-owned vehicles at many dealers in Devon before i visited southwest hatchbacks. I was surprised at the c hoice of excellent vehicles at this dealership. I purchased a Toyota Auris which is in excellent condition, the vehicle was fully serviced and valeted prior to collection. I am very pleased with the excellent service i received by their staff, I would recommend this dealership to anyone.

Mr Brown

Happy Sunday shopper!!! Very professional and friendly service, i would highly recommend this garage/showroom. 

Mr Harris

Professional and Knowledgeable. Southwest Hatchbacks provided us with very professional customer service. Their wealth of knowledge and experience led to a purc hase with confidence. Thank you.

Mr James

Quick, easy friendly service. All cars in amazing condition, would highly recommend! 

Mr Keefe

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